Frequently Asked Questions

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Frequently Asked Questions *

  • Welcome! Being a first timer to therapy can feel very overwhelming. I encourage you to check my What to Expect page, as well as my About Me page, to get a better feel for what therapy with Dr. Lacey might look like.

    Above all, know that you do not need to prepare or “be” a certain way. Therapy is unique to you and it is your right to find a provider that can meet your needs AND that you enjoy.

    If you have questions about what to expect or how I work, please do not hesitate to ask!

  • I offer both in person and telemental health sessions. Presently, I am in the office Monday to Thursday between the hours of 10am and 6pm.

  • I am comfortable working with clients of most backgrounds at this time. I generally work with teenagers (ages 13-17), young adults (ages 18-30), and adults (ages 30-70) and find my best work occurs with individuals, families (3+) or with parents and their teenagers in session together.

    I also provide clinical consultation to other providers as needed, as well as offer lectures, trainings, etc, within my scope of knowledge.

    *If I am not the best fit or have limited experience with what you are seeking, I will do my best to either gain the necessary experience or support you in finding the right clinician to serve you!

  • At this time, I do not work with young children (under 11 years old), anyone in ACTIVE CRISIS (recent suicide attempt, serious suicidal risk, etc.) and I do not treat active psychotic disorders or active substance use disorders.

    I also do not conduct any custody evaluations and do not participate in any custody disputes.

    If any of these experiences apply to you, you are welcome to reach out to me and I will do my best to support you in finding the right provider.

  • Please view the Services & Fees above for a more detailed break down.

    Individual therapy - $250 / session

    Couples therapy - $300 / session

    Parent / Child therapy - $275 / session

    Family therapy - $300 / session

    *If I suggest a family or parent child session during our individual work together, this will be billed at the standard rate for an individual session.

    Please note, I offer a $10 discount for cash pay.

    I generally conduct sessions for up to 50 minutes. Additional sessions for longer or shorter durations are an option; feel free to inquire.

    I do also offer a few select sliding scale options on occasion — feel free to inquire. Availability is limited and not guaranteed.

  • I am considered an "Out of Network" provider and therefore do not accept insurance. I am able to provide monthly statements that can be submitted for potential reimbursement. If you are seeking a super bill, please note that I must meet with you or your child at least 3 times before I can appropriately provide a diagnosis code.

    I also offer discounts for cash-pay customers.

  • Please reach out to me via the contact page / the contact me button below to set up an initial, free consultation appointment. You can also click HERE.

    During this appointment, I encourage you to ask about fees, scheduling, and desired frequency of treatment (once a week, once every other week, etc.)

    If the contact page is giving you trouble, please send an email to Lacey@drlaceyx.com or shoot a text message to 925.289.8350.

  • I require a minimum of 24 hours notice if you need to cancel or reschedule a session. If you notify me less than 24 hours in advance, you will be subject to the full session fee.

    Please note, while I am not required to do so, I will occasionally offer flexibility due to severe illness, emergencies, etc. Typically if you cancel a session prior to the 24 hour notice and are able to reschedule within the same week, no fee will apply.